Zero-Touch Agent Provisioning Is Live: Your URL Is Now Your Configuration

Zero-touch provisioning is live. Starting today, your business URL is your configuration.

We're launching zero-touch agent provisioning — the feature that takes a URL and turns it into a deployed, callable voice agent in 90 seconds. No system prompt to write, no knowledge base documents to upload, no manual configuration.

What Changed

Before this, deploying an agent on WFW meant writing the system prompt yourself. You defined the persona, the instructions, the escalation logic, the tone. Then you uploaded KB documents — your FAQs, your service list, your hours, your pricing. Then you tested, iterated, and tweaked until the agent actually knew your business.

That process worked. It produced good agents. But it took hours, required someone who understood prompt engineering, and didn't scale if you were deploying agents for dozens of locations.

Workforce Wave auto-provisioning changes the starting point. Now you give us a URL. We do the rest.

What Happens in Those 90 Seconds

Workforce Wave runs a focused pipeline the moment provisioning starts:

Web crawl — Workforce Wave fetches your site, follows internal links, and extracts the pages that matter: services, hours, pricing, staff, FAQs, contact info, location data. It ignores navigation chrome and boilerplate.

Entity extraction — From the crawled content, Workforce Wave pulls structured entities: business name, persona cues, service categories, appointment types, geographic context, industry classification.

Prompt generation — Using the extracted entities plus your vertical template, Workforce Wave generates a complete system prompt. It includes the persona, the conversational instructions, the escalation rules, and the compliance constraints for your industry.

KB doc generation — Workforce Wave builds three to five knowledge base documents covering your core topics, formatted for retrieval during live calls.

Deployment — The prompt and KB get pushed to ElevenLabs (or your configured platform), the phone number gets provisioned, and the agent goes live.

From URL submission to first callable agent: 75–120 seconds.

For Dashboard Users

If you're on a WFW plan and managing your agent through the dashboard, you can try this right now. Go to Agents → New Agent, paste your business URL, and hit deploy. Workforce Wave handles provisioning automatically.

You'll see a live progress indicator as Workforce Wave moves through each stage. When it completes, you'll get a confirmation with your new phone number, your agent's name (extracted from your site), and a summary of what Workforce Wave found.

You can still edit the generated system prompt and KB docs after provisioning. Workforce Wave gives you a strong starting point — you're never locked into what it generated.

For API Users (Mode 3)

The new business_url parameter on POST /v2/agents triggers Workforce Wave auto-provisioning automatically:

curl -X POST https://api.workforcewave.com/v2/agents \
  -H "Authorization: Bearer $TOKEN" \
  -H "Idempotency-Key: provision-acme-001" \
  -d '{
    "payload": {
      "name": "Acme Dental AI",
      "platform": "elevenlabs",
      "business_url": "https://acmedental.com"
    }
  }'

The response is a 202 Accepted with an operation_id — provisioning runs async. Poll GET /v2/operations/{id} until status: active, or subscribe to the agent.provisioned webhook to get pushed the completion event.

If you're provisioning at scale — say, 50 location agents in one batch — fire the POST calls in parallel and check results together after two minutes. Each operation runs independently.

What Happens to Your Existing Agents

Nothing changes unless you ask it to. If you have agents that were configured manually, they keep running exactly as configured.

Re-provisioning is opt-in. If you want to refresh an agent using its current business_url, you can trigger a re-provision from the dashboard or via POST /v2/agents/{id}/reprovision. We'll show you a diff of what Workforce Wave proposes before applying anything.

---

Zero-touch provisioning is the first piece of what we're building this year. KB sync, prompt optimization, and vertical intelligence layers all build on top of what Workforce Wave generates. More coming soon.

Try it at workforcewave.com/dashboard — or hit POST /v2/agents with a business_url and watch the operation complete.