Use Cases
Five Ways Teams Deploy Workforce Wave
From 24/7 inbound coverage to machine-to-machine voice APIs — pick the deployment mode that fits your workflow, or combine several.
24/7 Inbound Call Handling
Self-Service
Give every caller an immediate answer, day or night. WFW self-service agents handle bookings, status checks, refills, and routine questions without human intervention — 73% of callers prefer it.
Read more →Event-Triggered Outbound Calling
Autonomous
WFW agents initiate outbound calls on their own — no human queuing required. Triggered by call.completed, form fills, appointment gaps, or any event. 85% same-day contact rate.
Read more →AI Orchestrator Integration
Machine-Callable
LangChain agents, n8n workflows, and Claude Code can call WFW voice agents as tools. Structured JSON responses in under 500ms. REST API, MCP server, and A2A Agent Card included.
Read more →One Number for Humans and AI
Dual-Mode
One phone number handles both human callers and AI orchestrators. Sub-500ms detection. Humans get TTS conversation. AI callers get structured JSON. No second infrastructure layer needed.
Read more →Deploy Voice Agents Programmatically
API Provisioning
POST a business URL, get a trained, live voice agent in 90 seconds. Workforce Wave AI reads the site, writes the agent, and activates it on the phone number — all via the /v2/ REST API.
Read more →Not Sure Which One Fits?
Book a demo and we'll map your workflow onto the right combination of deployment modes.
Book a Demo