Home Services AI
The home services AI that triages emergencies and books jobs.
Knows the difference between "leaky faucet" and "pipe burst." Books routine jobs. Dispatches emergency techs. Integrates with ServiceTitan, Housecall Pro, and Jobber.
No credit card required. Agent live in 90 seconds.
$120K
per year lost to unanswered calls — the average HVAC company.
After-hours emergency calls are the highest-value leads. They're also the most likely to go unanswered.
Workforce Wave AI — Home Services Setup
Pre-Loaded Intelligence
Pre-loaded with home services intelligence.
You don't teach WFW the difference between a heat pump and an evaporator coil. It already knows — and every agent Workforce Wave generates for your business starts with that knowledge.
Built In
Emergency Triage Logic
Knows the urgency hierarchy: active water flood = dispatch now. No hot water = same-day. AC not cooling = schedule within 48h. Dripping faucet = next available slot. Routes each correctly without over-dispatching.
Built In
Service Type Vocabulary
Fluent in HVAC (refrigerant, tonnage, SEER, heat pump, evaporator coil), Plumbing (main line, p-trap, water heater, tankless, shut-off valve), and Electrical (panel, breaker, GFCI, load calculation).
Built In
Dispatch & Scheduling
Reads your dispatch board. Books jobs into correct time slots. Assigns to the right tech based on skill, zone, or availability. Sends the customer the tech's name and ETA.
Built In
Upsell Awareness
Knows maintenance plan language: 'Would you like to add a $99/year maintenance plan? Members get priority scheduling and 15% off parts.' Captures interest, routes to sales.
Integrations
Works with your field service software.
WFW connects to the dispatch platform you already use. No rip-and-replace.
ServiceTitan
Full dispatch board access — read open slots, create jobs, assign techs, tag leads for follow-up.
Housecall Pro
Scheduling and dispatch sync — book jobs, send customer confirmations, capture access notes.
Jobber
Quote and job management — create requests, assign to team members, update customer records.
FieldEdge
Service agreement management — book maintenance visits, check contract status, verify coverage.
Real Scenarios
What your home services AI handles.
From 11pm emergencies to membership upsells — your agent knows the playbook.
11pm — pipe burst in kitchen. AI identifies emergency severity, collects address and callback number, notifies on-call tech via SMS, reads back estimated response time from dispatch board.
Caller wants an annual HVAC tune-up. AI checks next available slots, books the appointment, collects access instructions (gate code, dog in yard), sends confirmation.
After booking a repair, AI mentions the maintenance plan. Captures 'yes, interested' responses and adds a sales-qualified lead tag in ServiceTitan for follow-up.
For Software Builders
Building field service software? Add voice AI to your product.
Mode 3 provisioning API lets your platform spin up a WFW agent for each contractor automatically. Workforce Wave reads each business website — no manual configuration per customer.
- ✓POST /v2/agents — one call per contractor account
- ✓Workforce Wave reads each business URL automatically
- ✓White-label capable — your brand, your dashboard
- ✓Billing rolled up to your platform account
Mode 3 — Platform Provisioning
POST /v2/agents
{
"scout_url": "https://yourhvaccompany.com",
"vertical": "home_services",
"phone_number": "+18435551234",
"white_label_id": "your-platform-account"
}
// Agent provisioned in < 90 seconds
// Triage logic, dispatch sync, upsell scripts: includedRepeat for each contractor. Workforce Wave handles the rest.
Get Started
Stop losing jobs to unanswered calls — including the 11pm emergencies.
Workforce Wave reads your business website and builds your agent automatically. No manual setup, no prompt engineering, no long-term contract.
Create your first agent freeNo credit card required.